Incident report

Incident Report for Commerce Layer

Resolved

During a routine automated update of the EU database, the procedure couldn't complete and the DB couldn't return to normal operations.
Our monitoring systems alerted immediately our team, that could restart the procedure manually and completed it in a few minutes.
Root cause analysis currently in progress.
Posted Aug 03, 2026 - 07:12 CEST
This incident affected: Commerce API and Dashboard.